1. Home
  2. FAQ
Help Center

799 BDT FAQ – All Your Questions Answered in One Place

From registration to payout — every question you have about 799 BDT is answered here in plain, simple English. If you can't find what you're looking for, feel free to ask our support team directly.

Popular: Registration Bonus bKash Password Withdrawal KYC Live Betting
80+
FAQ
7
Category
24/7
Bangla Support
2 min.
Average Response Time
Category

If you don't find an answer, let us know via live chat.

No results found

Try different keywords or browse all categories.

Account & Registration

What you need to register at 799 BDT:
  • An active Bangladeshi mobile number (for OTP verification)
  • A valid email address
  • Must be at least 18 years old
  • A strong password
KYC verification with your National ID Card is required before your first withdrawal. Once registration is complete Free।

Each mobile number allows only A Opening an account is possible. However, if you attempt to create a second account using the same number, the system will automatically block it and both accounts may be permanently banned.

On the login page "Forgot your password?" Click the button, enter your registered mobile number, verify the OTP, and set a new password. The entire process takes just 2–3 minutes. Go to the Login page →

Five consecutive incorrect password attempts will automatically lock your account for 30 minutes. Please try again after that time. If you suspect your account has been hacked, contact our support team immediately.

Yes, but only after identity verification. Submit a change request through Account Settings. You'll need to verify via OTP sent to your old number for security purposes. If your old number is no longer active, please contact support.
Deposit & Withdrawal

Deposit methods:
  • bKash: Select bKash as your payment option, enter the amount, and confirm with your PIN
  • Nagad: Similarly, select Nagad and complete your payment
  • Rocket: Make your payment using your Rocket number
The minimum deposit is ৳300. Successful deposits are typically credited to your account within 1–5 minutes.

For verified KYC accounts, withdrawals are typically processed within 15–30 minutes processed within. During peak hours, it may take up to 4 hours. Withdrawals made after midnight are processed the following morning. Minimum withdrawal is ৳500.

  • Standard Members: daily maximum of ৳50,000
  • Silver Member: up to ৳1,00,000 per day
  • Gold members: daily max ৳2,00,000
  • VIP Members: Custom limits available — contact support
For large withdrawal amounts, please notify support at least 24 hours in advance.

Wait 10 minutes — network delays are common. If the balance still hasn't appeared, take a screenshot of your payment and send it to live chat. We typically resolve this within 30 minutes. Your money is never lost — it either gets credited or returned.

Common reasons:
  • KYC verification not completed
  • Bonus wagering requirements not met
  • Mobile banking number does not match the account name
  • Withdrawal amount exceeds available balance
The rejection message will state the reason. If you're unsure, just ask our support team.
Bonuses & Offers

When making your first deposit after registration, you'll see a bonus activation option. Activating it will add a bonus equal to your deposit amount (up to ৳10,000). The minimum deposit is ৳300. If you miss claiming the bonus, contact support afterwards.

Wagering means you must place a specified amount in bets before withdrawing a bonus. For example, a 15x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳15,000 in bets. These bets can be placed at any time, and both wins and losses count.

Every Monday at 10:00 AM, a 10% cashback on your previous week's net losses is automatically credited to your account. Minimum cashback is ৳100, maximum is ৳5,000. A 5x wagering requirement applies to cashback.

You'll earn a ৳500 bonus for every successful referral. Your friend must enter your referral code during registration and make their first deposit. The bonus will be credited to your account automatically. There is no limit on the number of referrals.
Betting

Log in and go to the "Live Betting" section. You'll see all ongoing matches. Click on your preferred match, choose a market, enter your stake, and hit "Confirm Bet." Since odds change quickly in Live Betting, it's best to make your decision fast.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or abandoned — your stake will be automatically refunded. If a "Cash Out" option is available for a specific market before the match starts, you can sell part or all of your bet.

  • Minimum bet: ৳20
  • Standard members: max ৳20,000 per bet
  • VIP members: Custom limit
Limits may vary by market and event. Live Betting limits differ slightly.

Adding selections from multiple matches to your bet slip will automatically create an Accumulator. The odds for each selection are multiplied together to form the total odds. Get all selections right and you win big. You can combine anywhere from 2 to 10 selections in a single Accumulator.

799 BDT uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 in total (including your original ৳100). Formula: Bet amount × Odds = Total payout. The higher the odds, the lower the chance of winning — but the bigger the reward.
Security

Act immediately: (1) Change your password, (2) Notify our support team via Live Chat, (3) Log out of all devices. We will temporarily lock your account and restore it securely after verifying your identity.

Go to Account Settings → Security → Two-Step Verification. Enable mobile OTP or email verification — whichever you prefer. From that point on, every login will require an additional verification step, significantly boosting your account security.

  • Always access the site by typing 799bdt.ws directly into your browser
  • Never share your password over the phone or chat — we will never ask for it
  • Do not click on unknown links
  • Bookmark the site in your browser for easy access
KYC Verification

KYC (Know Your Customer) is an identity verification process that is mandatory before your first withdrawal. It confirms that the account holder is a real person and is 18 years of age or older. It's also an important safeguard for your own protection.

Required Documents:
  • National ID Card (NID) — clear photos of both sides
  • A selfie holding your NID
Go to Account Settings → KYC Verification and upload your documents. Verification is typically completed within 12–24 hours.

You will be notified of the rejection reason by email. Common reasons include: blurry images, name on documents not matching the account name, or the full document not being visible. Please retake the photo in good lighting and resubmit.
Support

Contact us via:
  • Live Chat: Chat button at the bottom right of the website — available 24/7
  • Email: support@799bdt.ws — response within 24 hours
Average Live Chat response time is just 2 minutes. All support is provided in Bangla.

Reach us via live chat or email with full details of your issue. Include screenshots and any relevant information. We review all complaints within 48 hours, and escalate to a senior team if unresolved. Every complaint is taken seriously.

Yes, all support at 799 BDT is available in Bangla. Our support team is Bangladeshi — they speak Bangla just like you. English or Hindi works too, but we provide our best service in Bangla.

Why Choose 799 BDT

Features of our service you'll love

Thousands of Bangladeshis use 799 BDT every day — because the service here is genuinely great.

Instant Payouts
Once KYC is verified, receive your funds via bKash, Nagad, or Rocket in just 15–30 minutes. Bangladesh's fastest payout system.
Join Now
Full Bangla Support
Our entire platform and support are available in Bengali — no language barriers, so you can understand and enjoy everything in your own language.
Learn More
SSL-Secured Platform
Your data and funds are fully secured with 256-bit SSL encryption and multi-factor authentication.
About Security
Live Betting Feature
Place bets at real-time odds while the match is in play. Live Betting is available across 500+ markets, including cricket and football.
View Bets
Regular Bonus Offers
Welcome bonus, cashback, reload, referral — new offers every week. VIP members get exclusive deals.
View All Offers
Mobile-First Experience
Works smoothly on any smartphone — Android or iPhone. Enjoy all features directly from your browser, no separate app needed.
Get Started on Mobile

Direct Support

Didn't find your answer here? Ask us directly

On this FAQ page, we've brought together the most frequently asked questions about 799 BDT. That said, every situation is different — if you have a specific issue, reach out to us directly via live chat or email.

Our support team is available in Bengali 24 hours a day, every day. Simple queries are answered within minutes, and more complex issues are resolved within 48 hours.

Remember — asking for help is never a sign of weakness. We're here to make your betting experience enjoyable and safe.

Live Chat
Click the button at the bottom right of the website. Get instant help right away.
2 minutes on average
Email Support
Email us at support@799bdt.ws. Email works best for detailed issues.
Response within 24 hours
Browse FAQs
This page has answers to 80+ questions. Search above or select a category.
Instant
Support Hours
Our live support is active 7 days a week, 24 hours a day — including holidays.
Open 24/7

Good to Know

Learn More About 799 BDT

799 BDT is one of Bangladesh's most popular online betting platforms, with thousands of Bangladeshis enjoying daily bets on cricket, football, and more. This FAQ page is designed to help you find quick, clear answers to any question you may have.

A common question from new users — is 799 BDT safe? The answer is yes. We use 256-bit SSL encryption, enforce KYC verification, and comply with international standards. Your personal data and funds are fully protected.

What You Should Know Before You Start Betting

Betting is a form of entertainment. Winning and losing are both part of the experience — that's perfectly normal. Never treat it as a source of income. Always bet within a set budget. 799 BDT's Responsible Gaming Page for more details.

Simple Steps to Start Betting on 799 BDT

  • On the registration page and open a free account
  • Verify with OTP on your mobile
  • Claim your 100% bonus on your first deposit
  • Complete KYC Verification
  • Start betting on your favourite sports events
  • Withdraw your winnings to bKash or Nagad

For any issue, check our FAQ or reach us directly via Live Chat. At 799 BDT, we're always ready to make your experience the best it can be.

Got your answers? Get started now!

Register for free at 799 BDT and enjoy betting with a 100% welcome bonus.

Register for Free Already a member?
বাংলা